Effective Date: 22 August 2025
At Ayaan Coolers, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you use our website and services.
Information We Collect
When you contact us or book a service, we may collect:
- Your name
- Phone number
- Email address
- Address for service visits
- Appliance details for repair/service
We only collect information that is necessary to provide you with the best service experience.
How We Use Your Information
We use your information to:
- Schedule and provide repair services
- Communicate with you regarding bookings, updates, or queries
- Improve our website and customer service
- Send service reminders or promotional offers (only if you consent)
We never sell, rent, or share your personal information with third parties for marketing purposes.
Information Protection
We use secure systems and practices to safeguard your personal information from unauthorized access, misuse, or disclosure.
Sharing of Information
We may share your information only with:
- Our authorized technicians for service purposes
- Third-party service providers who help us operate our business (such as payment processors), under strict confidentiality agreements
We do not share your personal information with unrelated third parties.
Cookies & Website Data
Our website may use cookies to improve user experience, track site performance, and analyze traffic. You can disable cookies in your browser settings at any time.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to your information
- Request deletion of your information (unless required by law)
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Phone: +91 96004 14106
- Email: ayaancoolers@gmail.com
- Address: No. 1/435, Angel Nagar, Meenakshi Street, Madurai – 625014